Premier Pro Labor
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Terms of Service

Last updated: April 2, 2024

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website located at premierlaborpro.com (the "Website") operated by Premier Pro Labor ("us", "we", "our"), as these Terms contain important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users, and others who wish to access and use the Website.

Premier Pro Labor

Our offers and pricing

We offer event staffing, audiovisual technician services, professional labor support, and related event services on this Website. The price of these services is customized based on your needs, which means that we will provide you with a quote after determining your event requirements. The price does not include taxes or other fees that you may be charged.

Purchases (MOTO / Virtual Terminal Transactions)

Full payment is required before any work begins. We do not use an automated e-commerce checkout or shopping cart on this Website. To make a purchase, you will contact us directly via telephone or email to receive an invoice or arrange payment. Credit and debit card transactions are manually and securely processed by us using a PCI-DSS compliant third-party Virtual Terminal payment gateway. We may also accept bank transfers, checks, or cash by prior arrangement. After we receive and verify your full payment, we will begin working on your request. You hereby represent and warrant that you have the legal right to use the payment method you choose and that the information you supply to us is true, correct, and complete.

Cancellation policy

You may cancel your order by contacting us at kye@premierlaborpro.com or calling +1 (682) 426-2314. If you cancel before we have started any work, we will refund your full payment minus a cancellation fee of 3% (to cover administrative and credit card processing gateway fees). If you cancel after work has commenced, no refund will be issued for work already performed. You will be invoiced for time and materials expended up to the cancellation date, and any remaining balance will be refunded.

Refund policy

We offer refunds on purchases of our services only if we cannot process your request. To qualify for a refund, you must submit your request to us within 30 days of your purchase date by contacting us at kye@premierlaborpro.com. "Cannot process your request" means that we are unable to perform the specific service you requested due to technical, legal, or factual impossibility. We do not offer refunds for change of mind, delays caused by you, or after work has been completed and delivered.

Advance payments and deposits

Because we require full payment upfront, there are no separate advance payments or deposits. The entire amount is due before work begins. If you prefer to pay in installments, that must be agreed in a separate written contract; otherwise, the full price is required to start.

NO WARRANTY ON PURCHASES

THE SERVICES DISPLAYED OR SOLD ON THIS WEBSITE ARE PROVIDED "AS IS". NO WARRANTY, EXPRESS OR IMPLIED, SHALL APPLY TO ANY SERVICES OR PRODUCTS DISPLAYED OR SOLD ON THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

Prohibited uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations, and these Terms at all times. You agree that you will not perform any of the following:

DAMAGES AND LIMITATION OF LIABILITY

IN NO EVENT SHALL PREMIER PRO LABOR BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY, OR USE THIS WEBSITE.

Intellectual property and DMCA notice

All contents of this Website are © 2024 Premier Pro Labor or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website are the proprietary property of Premier Pro Labor.

If you believe in good faith that the Content infringes on your intellectual property rights, you may submit your claim to us by contacting us at our contact information provided above.

Governing law, severability, dispute resolution

These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of laws provisions. Any controversy or claim arising out of or relating to these Terms shall be resolved in a court of competent jurisdiction in Dallas County, Texas.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to these Terms of Service, other than updating the "Last updated" date at the top of this page.

Questions

If you have any questions about our Terms of Service, please contact us at: